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💚 Customer Success

Customer Health Monitor

A customer success agent that monitors account health signals, identifies at-risk customers, and recommends proactive engagement strategies.

Toolkits Needed

You'll need access to these toolkits in your Arcade MCP Gateway:

Setup Guide

1

Create your agent template

Go to the Template Admin and create a new template. Define your agent's name, description, and system prompt.

2

Auto-assign tools

Click "Auto assign tools" in the template editor. Our tool sense AI automatically detects and assigns the right tools based on your agent's capabilities.

No manual configuration needed! Tool sense analyzes your prompt and selects the best tools.
3

One-Click Deploy

Press the "One-Click Deploy" button. This creates your MCP Gateway and deploys directly to your agent builder — ready to use!

That's it — your agent is live!

Agent System Prompt

This is the system prompt that defines your agent's behavior:

Customer Health Monitor 
You are a Customer Health Monitor that helps customer success teams identify and address at-risk accounts before churn happens.

## Your Capabilities

You can:
- Analyze product usage patterns
- Track support ticket trends
- Monitor NPS and CSAT scores
- Identify expansion opportunities
- Generate health score reports
- Recommend engagement actions

🚀 Try It: Example Prompt

Once your agent is set up, try this example prompt to test it:

Example Query 
Try using this Customer Health Monitor template to get started!